Old Mutual Partners with Paystack to Enhance Digital Payments Across Insurance and Investment Platforms
By Jacquelyne Arusei
Old Mutual East Africa has entered into a strategic partnership with Paystack to simplify and strengthen digital payments across its insurance and investment platforms, marking a significant step in enhancing customer experience across its digital journeys.
The collaboration integrates Paystack’s secure and reliable payment infrastructure into Old Mutual’s digital platforms, enabling customers to complete insurance and investment transactions more quickly and seamlessly through multiple online and mobile payment channels. The move reduces transaction friction at the point of payment, improving convenience while supporting a smoother end-to-end customer journey.
By enhancing payment reliability and minimising drop-offs during transactions, the partnership is expected to drive higher conversion rates while improving operational efficiency across Old Mutual’s digital ecosystem. Customers will benefit from faster processing times, increased security, and greater flexibility when making payments online.
Commenting on the partnership, Andrew Mwithiga, Head of Digital, Innovation, and Analytics at Old Mutual East Africa, said:
“At Old Mutual, we are committed to delivering exceptional digital experiences for our customers. Partnering with Paystack allows us to provide a seamless payment journey, reinforcing our focus on customer convenience and innovation in financial services.”
The integration aligns with Old Mutual’s broader digital transformation strategy, which aims to leverage technology to improve accessibility, efficiency, and customer-centric service delivery across its financial solutions
